RubMyDuck - The UK's Online Market

RubMyDuck is the UK's Online Market with a customer base of millions. Founded by Lisa Clayfield and Matthew Clayfield in 2009, RubMyDuck has created a powerful marketplace for the sale of goods and services for a passionate community of individuals and small businesses.

As an Internet enthusiast, Lisa and Matt knew that people needed a cheaper central location to buy and sell all kinds of items on a level playing field rather than using more established and more expensive companies. They started rubmyduck.com to fulfil this need.

On any given day, there are many new items listed on Rub My Duck across thousands of diverse categories, including antiques, toys, books, computers, sports, photography and electronics, amongst many others.

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Trust & Safety is very important to the RubMyDuck team who are devoted to making RubMyDuck a safe and reliable place to trade. The team helps build trust in the community through various educational resources, rules and policies, and trust-building programmes, all of which help maintain general marketplace security and prevent and combat fraud.

RubMyDuck works behind the scenes to develop the technology and skills to fight fraud and empower the community to understand and conduct safe trading practices. rubmyduck.com also proactively works with law enforcement and government agencies throughout the UK to enforce its policies. RubMyDuck trading policies are rooted in the values of the RubMyDuck market place. We strive for a level playing field and information transparency, enabling economic opportunity for the community and encouraging open, honest, and accountable transactions. Following are various tools, programmes and resources that RubMyDuck offers buyers and sellers to protect themselves and build trust with one another:

Feedback is each user's reputation on rubmyduck.com. It fosters trust between people by acting as both an incentive to do the right thing and as a mark of distinction for those who conduct transactions with respect, honesty and fairness. Every RubMyDuck member has a feedback profile - it includes a star rating, as well as comments from other members you've bought from and sold to.